Nigeria-based logistics company launches HELP, to provide ambulance services with its Uber-like model

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The phrase “Uber-like platform for ambulances”  reechoed in the room, as HELP, an acronym for Health Emergency Linkage Portal, announced the launch of its GPS based mobile application and emergency healthcare hotline on October 5, 2021.

The healthtech and logistics company is on a  mission to provide quality health care emergency services via a mobile application that allows you to order for an ambulance in case of an emergency, or schedule ahead of a medical appointment.
Proper and affordable health care is a fundamental human right. Sadly, in most developing countries like Nigeria, good healthcare is a privilege and accessing medical facilities can be an onerous task. The healthcare sector in the country is crippled with challenges like sluggish response to emergency cases, poor health infrastructure, low number of health workers, amongst other limitations. Deji Faborode, Co-founder and CEO of HELP, says this is the gap they are trying to bridge, one step at a time.

“A lot can be done and we’re still scratching the surface of healthcare solutions in Nigeria. Things are not working as they should as a result of misaligned objectives. Our people are scared for their lives, because what happens in the case of a health emergency? Existing emergency structures don’t meet the demand. This is what brought the vision for HELP. One of the gaps we’re hoping to bridge is the hopelessness in emergency situations.” 

He goes further to add that the big picture is creating interconnected systems to complement the existing ones, in order to have a fully working and unified body of ambulance service providers. 

Deji Faborode (CEO), Yewande Alebiosu (COO), Victor Iwenya (CTO) and Tomiwa Ogunbona (CPO) birthed the idea to leverage technology in enhancing interconnectedness, building a collaborative healthcare ecosystem, and breaking the silos.


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